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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1060 E Genesee St, Syracuse, New York, United States, 13210

Collegian Hotel & Suites, Trademark Collection By Wyndham, a 4-star pet-friendly establishment, features a 24-hour business center, free WiFi, and complimentary airport shuttle in Syracuse's shopping district.

Modern Room Amenities

Every room at the Collegian Hotel & Suites features plush bedding, 55-inch flat-screen TVs with streaming services, and laptop-friendly workspaces. Trademark offers suite options with kitchen facilities and two-bedroom configurations.

Distinctive Dining Experience

Salt Restaurant & Bar serves gourmet cuisine with a unique salt-tasting experience, offering selections from local breweries. The restaurant operates daily, providing room service between 12 PM and 9 PM.

Fitness and Events

The 24/7 fitness center at Collegian Hotel & Suites, Trademark Collection by Wyndham includes treadmills, a Peloton bike, cross-trainers, and free weights. The Genesee Grande Ballroom provides 8000 square feet of event space accommodating up to 300 people.

Transport and Accessibility

Located less than 0.9 miles from the Carrier Dome, the hotel is 9.5 miles from Syracuse Hancock International Airport. Three electric charging stations are available at $0.49 per KWH, with parking at $10 nightly.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
2 Double Beds Non-Smoking
Max:
4 persons
360 sq. feet 
Bed options:
2 Double beds
Heating
Bathtub
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1 Queen Bed Non-Smoking
Max:
2 persons
335 sq. feet 
Bed options:
1 King-size bed
Heating
Bathtub
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1 Queen Bed Mobility Accessible Room Non-Smoking
Max:
2 persons
360 sq. feet 
Bed options:
1 King-size bed
Heating
Bathtub
Check Prices
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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Available transportation options

City Centre
Syracuse2700 ft
Airports
Syracuse Hancock International (SYR) 8.1 mi
Ithaca Tompkins Regional (ITH) 51.5 mi
Train
Syracuse, NY Station 2.7 mi
Train400 ft

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Golf course

Guest Parking

  • Dryer

Services

  • Free airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

1060 E Genesee St, Syracuse, New York, United States, 13210
Map view
1060 E Genesee St, Syracuse, New York, United States, 13210
Nearby
Gallery
Community Folk Art Center
1100 ft
Restaurants
Phoebe's Restaurant & Coffee Lounge
700 ft
900 E Genesee Street
Dolce Vita
600 ft
907 E Genesee St 907 E Genesee St
Samrat Indian Restaurant
2000 ft
701 S Crouse Ave Ste 2
Cafe Kubal
2100 ft
720 University Ave
Mello Velo Bicycle Shop & Cafe
2400 ft
790 Canal St
Panda West Chinese Restaurant
2500 ft
135 Marshall St
Starbucks
2300 ft
177 Marshall St

Reviews and Ratings

Feedback from previous guests about their experience.
60%
enjoyed the hotel and would happily return
Close to Syracuse University
Friendly staff
Slow check-in process
Poor cleanliness
6.0/10
Guest rating
Rooms
5.6
Location
8.2
Service
5.6
Dining
5.6
Guest reviews
6.0/10
based on 9 reviews
3.5/5 based on 577 reviews
7.0
7.0/10 based on 593 reviews
#14 of 19 hotels in Syracuse based on Tripadvisor
Peter
United States, April  2025
7.4/10

My stay at Collegian Hotel & Suites had a fair share of ups and downs. The location was convenient for my needs, especially being close to Syracuse University and various restaurants. However, I experienced significant issues with the cleanliness and service, including unresolved housekeeping requests. The room's condition left much to be desired, which added to my dissatisfaction. 😕

Rooms
5.0
The room I stayed in was spacious but not adequately clean, with issues like dirty walls and a strong fish smell. I had hoped for a comfortable environment, but the broken end table detracted from my overall experience.
Service
5.0
I found the front desk staff to be somewhat unhelpful, particularly when I reported cleanliness issues. Their responses felt dismissive, and there was a lack of urgency in addressing my concerns.
Location
8.0
The location was one of the highlights of my stay. It was close to Syracuse University and the venue I was visiting, which made it very convenient.
Dining
5.0
I didn't dine much at the hotel, but the breakfast dining area looked inviting. Though I did notice complaints about slow service and incorrect orders from other guests.
Facilities
5.0
While the hotel offered amenities such as a fitness center, the overall facilities felt worn and in need of updates. The lack of basic services, like having quarters for the laundry, was disappointing.
Edward
United States, February  2025
6.2/10

During my stay, I found the Genesee Grand to be a mix of convenience and disappointment. The hotel's proximity to Syracuse University is a definite plus, making it great for visiting families. However, the service could really use improvement, and the air conditioning inadequate made my nights pretty uncomfortable. Overall, it served its purpose but left much to be desired.

Rooms
6.0
The room was clean, but the view was poor and the atmosphere felt more like a dorm room than a hotel.
Service
5.0
The service was rather inconsistent; while some staff were attentive, requests often seemed to be ignored.
Location
9.0
The hotel is conveniently located near Syracuse University, just a short walk away, which was perfect for my visit.
Dining
6.0
Dining options were fair, but a bit pricey for what I received, particularly at breakfast.
Facilities
5.0
The facilities felt outdated, and the air conditioning was not functioning properly, making it uncomfortable at times.
Max
United States, January  2025
5.2/10

My stay at Collegian Hotel & Suites was mixed. While the location is great for visiting Syracuse University and the staff was friendly, there were several frustrating issues with the facilities. The room I stayed in had a dank smell, and I faced challenges with the lack of parking and maintenance problems that detracted from my experience. Overall, it had its moments, but I expected more for the price I paid. 😕

Rooms
5.0
The room had a damp smell and lacked a mini fridge. I was disappointed with the hot water not working properly in the shower, which made for an uncomfortable experience.
Service
5.0
The staff I interacted with were friendly and helpful, but I felt the front desk could improve their communication regarding services like housekeeping. I had to push to get basic supplies during my extended stay.
Location
5.0
The hotel's proximity to Syracuse University was convenient for my visit, especially with easy access to the medical center. However, finding a parking spot was a real hassle because many spaces were taken by unauthorized vehicles.
Dining
5.0
I enjoyed the food quality at the on-site restaurant during events, but the slow service made dining there less enjoyable at times. I wish the overall experience matched the food's quality.
Facilities
5.0
There were significant issues with the lack of enforcement in the parking lot, and the absence of housekeeping made my stay more complicated. The gym was a plus, being open 24/7, but it wasn't enough to outweigh my frustrations.
Dan
United States, January  2025
6.6/10

My stay at Collegian Hotel & Suites was a mixed bag. The location close to Syracuse University was fantastic, but the check-in process was chaotic and took much longer than expected. I found the room a bit dated, and the noise from the hallways was quite bothersome during the night. However, I did enjoy the breakfast, which was hearty and served by friendly staff.

Rooms
5.0
The room was clean, but it felt a bit dark and outdated. It lacked basic amenities like a coffee maker, which was disappointing. Overall, not up to par with what I expected.
Service
5.0
The staff was friendly; however, the efficiency at check-in was lacking. With only one person at the front desk, it made the whole experience frustrating.
Location
8.0
The hotel's location is a major plus, being very close to Syracuse University. It made it easy for me to get around and attend my events.
Dining
7.0
I had a pretty good experience at the breakfast, with a great selection and friendly staff. Too bad the restaurant was just a temporary setup and not very inviting.
Facilities
5.0
The hotel had a few decent facilities like a bar and gathering areas, but there was really nothing extraordinary about it. The overall maintenance seemed to be lacking.
Tom
United States, November  2024
5.0/10

The hotel has a great location near Syracuse University, which was the main reason I chose to stay here. Unfortunately, my experience was marred by poor service and outdated facilities. The rooms were dark and not very inviting, leading to an overall unsatisfactory stay.

Rooms
5.0
The room felt dark and dingy, almost like a basement pullout couch, with an uncomfortable atmosphere. It didn't meet my expectations at all.
Service
5.0
Service was chaotic and unorganized, with long wait times and inefficiency that really took away from the experience.
Location
8.0
The location is truly the only highlight, being close to Syracuse University, making it convenient for attending events.
Dining
5.0
Dining was frustrating due to slow service and errors in the order, which made meals less enjoyable.
Facilities
5.0
Overall facilities felt outdated and in need of maintenance, leaving a lot to be desired during the stay.
David
United States, November  2024
5.6/10

The Genesee Grand has some redeeming qualities like cleanliness and an accommodating staff, but it suffers from service inconsistencies and questionable decor choices. While the proximity to Syracuse University is excellent, the amenities feel lacking, and the dining experience leaves much to be desired.

Rooms
6.0
The rooms were overall clean and somewhat comfortable, but many aspects felt outdated, with the air conditioning struggling to keep the space cool.
Service
5.0
The service was a mixed bag; some staff were very helpful, but others seemed unsure and unable to address problems promptly.
Location
9.0
Being close to Syracuse University is a major advantage for this hotel, making it convenient for visitors to campus.
Dining
5.0
Dining options were somewhat limited and the service at the bar setup felt disorganized; also, breakfast hours were inconvenient.
Facilities
5.0
Facilities like the lobby appeared to be in a state of confusion and not well organized, impacting the overall experience.
Billy
United States, October  2024
5.0/10

I had an overall decent stay, with some positives and a few drawbacks. The location was excellent for my needs, being very close to Syracuse University, and the staff were friendly and helpful throughout my visit. However, the dining experience left a lot to be desired due to slow service and some mistakes with orders, which was frustrating.

Rooms
8.0
My suite was spacious and clean, which was a huge plus. I appreciated how much room we had, but I could tell the hotel was slightly dated and in need of some minor upgrades.
Service
7.0
The staff were kind and accommodating, handling my needs efficiently. I did have one experience where service in the restaurant was notably slow, but overall, the front desk was very helpful.
Location
9.0
The hotel's proximity to Syracuse University was a major advantage for my stay. It made attending events on campus super convenient, especially with the shuttle service available.
Dining
6.0
While my meal at the restaurant was tasty, getting served was an issue. I had to wait a long time at one point, and the staff seemed overwhelmed, which affected the experience negatively.
Facilities
6.0
The hotel offered basic facilities which met my needs, but I noticed that some amenities, like the gym, were unavailable due to renovations. This was a bit disappointing but understandable.
Matt
United States, October  2024
5.6/10

I had a mixed experience at this hotel. The location is fantastic for visiting Syracuse University, and I appreciated the convenient parking. However, the check-in process was painfully slow, and the overall cleanliness of the place left much to be desired. It seems like the hotel is running on borrowed time, with several maintenance issues that need immediate attention.

Rooms
5.0
My room was dark and dingy, with outdated decor that felt neglected. I would rate it a 4 out of 10.
Service
6.0
The staff was friendly but overwhelmed. The check-in process took far longer than necessary, leaving me frustrated. I'd give the service a 6 out of 10.
Location
9.0
The hotel is conveniently located right near Syracuse University, making it easy to visit my child at school. I'd rate the location a solid 9 out of 10.
Dining
5.0
I didn't have a great dining experience. The restaurant was not impressive and cleanliness could use significant improvement, so I give it a 5 out of 10.
Facilities
5.0
The hotel feels dated and needs renovations, which is disappointing for a place that has potential. I'd rate the facilities a 4 out of 10.
Close to Syracuse University
Slow check-in process
Richard
United States, October  2024
7.6/10

I had a mixed experience at this hotel. The staff was incredibly welcoming and made me feel right at home, which I truly appreciated. The room was clean and spacious, but I was disappointed with the lack of a jacuzzi, as that was a key reason for my stay. The noise level was also quite distracting during the night. Overall, while there were some highlights, improvements are needed to enhance the overall experience.

Rooms
7.0
The room was clean and spacious but didn't have the jacuzzi as advertised. I found it to be a bit noisy at times.
Service
9.0
The service was friendly and attentive, with staff readily available to help with any concerns.
Location
9.0
The hotel is conveniently located close to Syracuse University, making it easy to visit.
Dining
7.0
The dining experience was good, but I think they could improve by offering complimentary coffee in the morning instead of making guests search for it.
Facilities
6.0
The facilities were decent, but they were undergoing renovations, which detracted from the stay.
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Rooms and Guests2 Guests, 1 Room